FAQs
Ordering
How do I place an order?
Browse our catalog, add items to your cart, and check out securely on the Site.
What payment methods do you accept?
We accept all major credit and debit cards, along with other payment options available at checkout.
Can I change or cancel my order after placing it?
Contact us as soon as possible at support@overlandretailco.com. We can't guarantee changes once an order has started processing, but we'll do what we can.
Shipping
How fast will my order ship?
Orders are processed in 3-5 business days before they ship. See our full Shipping Policy for delivery estimates.
Do you ship internationally?
Currently we ship within the United States only.
How do I track my order?
Once your order ships, you'll receive a tracking link by email. You can also check status on our Track Order page.
Returns
What's your return policy?
We offer a 30-day return window with no restocking fee; return shipping is paid by the customer. See our full Return Policy for details on eligibility and how to start a return.
My item arrived damaged or defective. What do I do?
Contact us at support@overlandretailco.com with your order number and a photo of the issue, and we'll make it right.
Products
How do you choose what to sell?
We focus on gear for vehicle-based travel: recovery, roof racks, rooftop tents, fuel containers, solar power, and camp cooking. Browse everything by category in our catalog.
Do you offer installation help or fitment advice?
Yes. If you're unsure whether a product fits your vehicle or setup, reach out before ordering and we'll help you figure it out.
Still Have Questions?
Contact us and we'll get back to you.