Return Policy

Last updated: September 11, 2026

We stand behind the gear we sell. If something isn't right, we want to make it easy to fix.

30-Day Returns

You have 30 days from the date of delivery to return most items for a refund or exchange — with no restocking fee.

Eligibility

To be eligible for a return, items must be:

• Unused and in the same condition you received them
• In their original packaging
• Accompanied by proof of purchase (order number or receipt)

How to Start a Return

1. Contact us at support@overlandretailco.com with your order number and the reason for return.
2. We'll confirm eligibility and send you return instructions.
3. Ship the item back using the instructions provided. Return shipping is paid by the customer.
4. Once we receive and inspect the item, we'll process your refund or exchange.

Refunds

Approved refunds are issued to your original payment method within 5-10 business days of us receiving the returned item.

Damaged or Defective Items

If your item arrived damaged or defective, contact us within 7 days with photos and your order number — we'll cover the cost of a replacement or refund, no return shipping required from you.

Exchanges

Want a different size, color, or product instead of a refund? Let us know when you contact us and we'll do our best to accommodate it, subject to availability.

Questions?

Reach out via our Contact page — we're happy to help you sort out a return.