Shipping Policy

Last updated: September 11, 2026

Processing Time

In-stock items typically dispatch within 3-5 business days of your order being placed. During high-volume periods, processing may take slightly longer — we'll notify you if there's a significant delay.

Shipping Times

Once dispatched, delivery times depend on your location and the shipping method selected at checkout. Estimated delivery windows are shown at checkout before you complete your order.

Shipping Costs

Shipping costs are calculated at checkout based on your order size, weight, and destination.

Where We Ship

We currently ship within the United States. If you're outside this area and want to check availability, contact us before ordering.

Order Tracking

You'll receive a shipping confirmation email with tracking information as soon as your order ships. You can also check the status of your order on our Track Order page.

Multiple Shipments

Some orders may ship in more than one package, especially for larger items like roof racks, tents, or multi-piece kits. If this applies to your order, you'll receive tracking information for each shipment.

Lost or Delayed Packages

If your tracking shows delivered but you haven't received your package, or if your package appears lost in transit, contact us at support@overlandretailco.com and we'll work with the carrier to resolve it.

Damaged in Transit

If your item arrives damaged, contact us within 7 days with your order number and photos of the damage, and we'll arrange a replacement or refund.

Questions?

Reach out via our Contact page — we're US-based and happy to help.